My extended family were all in town for the holidays so we booked an apt. (weeks in advance) at JCPenney Portraits. The apt. was for 10am this morning. Our whole family was there at 10 ready and waiting as the store was still closed with no employee in sight. Time keeps passing and we were on a tight schedule. After waiting for 25 minutes for any photo employee to show up, we gave up. A JCPenney employee greeted us and explained that the photo company is their own entity, so please do not let this review effect your opinion of them. Pick a different place to get your pictures done, very unprofessional.
This Store isn't what it use to be. JC Penney use to be a Nice Department Store with Good Quality it has went DOWN HILL the Whole Store got So CHEAP. I mean their Prices did to but they really sacrificed for those Prices to come Down. It's like going into a Completely Different Store Now!!!! Not liking it at all!!!
Love to shop here every time I get the cash on hand.
Used to love this store. Always has coupons and sales. However I recently went there and the sales women were very rude at checkout, tried to say my item was a different price because they looked it up online (even though the sale sign was RIGHT in front of them) and they would not honor my coupon stating it was only good for item prices before taxes, which was NEVER an issue before. I'm not going to shop there anymore.
Terrible!!! I paid 80 bucks for one photo. ONE photo in digital, not even an actual "in hand" photo. I was pressed for time and had no choice. I was told I was purchasing the one photo and I will receive it first in digital , and then Actual prints later. I never received the print in mail, I contacted them and upon finding my order she informed me that I did not purchase actual prints. Only digital, and I paid for the "copyright" of the photo and can do what I want with them. Geez, didn't know copyright was so expensive nowadays. Very disappointed.
Jcpenney is a US Department Store based in New Hartford, New York. Jcpenney is located at 1 Sangertown Square Ste 55, New Hartford, NY 13413, USA.
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